If you receive an email saying you have a package to be delivered or owe postal fees, it’s a scam, according to the U.S. Postal Service.
Some postal customers are receiving bogus e-mails about a package delivery or online postage charges. The e-mails contain a link or attachment that, when opened, installs a malicious virus that can steal personal information from your computer.
The e-mails claim to be from the U.S. Postal Service and contain fraudulent information about an attempted or intercepted package delivery or online postage charges. You are instructed to click on a link, open the attachment, or print the label.
Don’t do it, USPS inspectors warn.
Like most viruses sent by e-mail, clicking on the link or opening the attachment will activate a virus that can steal information—such as your user name, password, and financial account information.
Maquoketa Postmaster Bob Winegar said he has received these complaints from his postal customers for more than a week.
“I’ve had five phone calls today [Oct. 3] from customers who are receiving emails from us telling them to click on an attachment regarding a package for them,” Winegar said. “We will never send an email to our customers unless they initiate it.”
What can you do? Delete the message without taking any further action. The Postal Inspection Service is working to resolve the issue and shut down the malicious program.
If you have questions about a delivery or wish to report spam, please call your local post office or 1-800-ASK-USPS or email firstname.lastname@example.org.